Frequently Asked Questions (FAQ)

Q: What is Dentrix Learning Edition?
A: Dentrix Learning Edition is a limited, trial version of Dentrix and a collection of online lessons—an ideal learning solution for motivated, independent learners.

Q: How much does Dentrix Learning Edition cost?
A: Dentrix Learning Edition is available for download at no cost. Registration is required.

Q: Where can I download Dentrix Learning Edition?
A: Visit https://learningedition.dentrix.com to register and download Dentrix Learning Edition. If you are inexperienced at downloading or installing software, ask a friend to help you.

Q: How is the Dentrix Learning Edition software different from the Dentrix software used in dental practices?
A: All of the major Dentrix features are available in the Learning Edition, but the Learning Edition software has three key limitations:

  • Database—Dentrix Learning Edition uses a restricted database with a fictional practice, 11 fictional healthcare providers, and 73 fictional patients. Learners cannot change the practice or provider information. Learners can add new patients, but only until the database reaches 100 patients.
  • Networking—Dentrix Learning Edition is designed for use by a single learner on a single computer. The database cannot be shared on a network of computers.
  • Procedure Codes and Claim Forms—Dentrix Learning Edition does not include any copyrighted procedure codes or claim forms. Fictional codes and generic forms are provided instead.

Q: What are the system requirements for Dentrix Learning Edition?
A: Your computer must meet the workstation requirements outlined in the standard Dentrix System Requirements.

Q: I am using anti-virus software on my computer. Will that cause problems when I install
Dentrix Learning Edition?

A: Dentrix usually works just fine with alongside anti-virus programs. Occasionally a “false positive” occurs and an anti-virus program will mistakenly detect the Dentrix installation files as viruses, but this is rare.

Q: I have questions about how to use some of the features in Dentrix. Can I call Henry Schein One and ask questions?
A: No. Your Dentrix Learning Edition purchase does not include over-the-phone training. If you have questions about how to use Dentrix features, please consult the Help menu in the software, the Dentrix Resource Center at http://www.dentrix.com/resource-center, or the online Dentrix Learning Edition lessons at https://learningedition.dentrix.com.

Q: Is Dentrix Learning Edition available for use in schools?
A: Yes, but you cannot network it and the database is limited. Dentrix Learning Edition is meant for individual learners to install on their own computers. An institutional Dentrix software donation is a better solution for a computer lab. You can find more information about Dentrix software donations at www.dentrix.com/about-us/donations. Please note that Henry Schein One donates software to educational institutions and to charitable organizations, but not to individuals.

Q: Can I upgrade Dentrix Learning Edition to the unrestricted, commercial version of Dentrix?
A: No. Dentrix Learning Edition and the commercial version of Dentrix are separate products.